How to start sending cases to Masons View.
Three steps to your first case.
Submit your case
Submit a case online with your prescription and digital scans, or ship us a physical mold. Call (540) 588-1602 if you'd rather talk it through.
William fabricates
Every case is personally fabricated or supervised by William. You'll get a call or email with any questions and when the case is complete.
We deliver
Finished cases are delivered to your office, on time and ready for try-in or delivery to your patient.
What to send with each case.
- Completed lab Rx form
- Impressions (PVS, alginate, or digital scan files)
- Bite registration if applicable
- Shade and mold preferences for dentures
- Any prior denture for reference if available
We accept analog impressions, digital scans, and a mix of both. We're not picky — we'll work with what you have.
Already scanning? Send cases digitally.
If your office has an intraoral scanner — iTero, 3Shape Trios, Cerec, or any scanner that exports STL files — you can skip the mold entirely. Upload scans through our website, send via 3Shape Unite, or connect through My iTero Portal. Digital cases mean faster turnaround and no shipping delays.
See the full guide to sending digital casesHow we communicate.
Cases get a call or email when we receive them, when they're complete, and any time we have a question. No surprises.
Typical turnaround times
| Full Denture | 2 weeks |
| Partial Denture | 2 weeks 3-4 weeks if metal framework |
| Repair | 1-2 days, sometimes same day |
| Reline | 1-2 days |
| Night Guard | 1 week |
Track your case status in real time.
Every case gets a tracking link. Know exactly where your work stands — from receipt through production to delivery. No phone tag, no wondering.
Need it faster? Ask about rush and expedited service when you submit your case.
Difficult cases welcome.
Big national labs are optimized for volume, not for complexity. Difficult full mouth reconstructions, problematic partial frameworks, and "this case has been remade three times" situations are exactly the cases we want. Send them our way.
Ready to send us your first case?
Upload your files or ship a mold — William will take it from there and deliver the finished product to your office.
Submit a Case